At JPN Parts we want you to love the products you buy from us, that’s why we offer you this Quality Guarantee! We go to great lengths (Literally, we Travel to Japan for you!), Taking time and care to ensure that we are able to bring you great quality products that will bring you the satisfaction you deserve, at the lowest possible prices.
Imported from Japan – Quality Guarantee
Any product we state as [Imported from Japan] are 100% Guaranteed to be the exact same product as you would buy from a Brick and Mortar retailer if you were in Japan.
Manufactured products – Quality Guarantee
We do everything possible to ensure that all products we manufacture are made to the highest standards possible. When you see our Quality Guarantee you can be assured that your new purchase won’t break or fall apart after a few months use. It also means the products have been tested against a stringent quality control process. However if something is faulty, or incorrectly described or different from the picture shown online, we will happily replace the product or refund your purchase.
For more information on this please refer to our Returns & Exchanges Policy page.